You’ll love Ben Kaufman products or your money back!

We stand behind our products, their value and quality. If for any reason you are not completely satisfied with your Ben Kaufman Sales™ products, we offer a full refund less shipping. It's that simple. 

Send us an email, chat with us live or give us a call. We'll reach out right away or in less than 24 hours. Thank you so much, we really appreciate you!

 

• Live Chat: Chat Now on the bottom of page! Click the "Green Chat Bubble" 💬 on the bottom right of the page and Chat with Team Member.

• Email Contact: support@benkaufmansales.com

All of our beach towels, beach accessories, and resort apparel products come with a 30-Day Satisfaction Guarantee. But customer needs to reach out and a case needs to be opened 14-Days from the day customer receives the product. For products that arrived damaged or defective just send us your original order information, an email with some pictures to address the problem, or a defect covered under warranty. Print out the return label our RMA department will email you. Then ship back your damaged Ben Kaufman product to us and we will ship you a brand new product to your door! It's that simple! True Warranty with peace of mind that you can rely on. If it's a product return please allow 3-5 business days for turnaround once returned for your money to clear into your account. Thanks! 

**We charge a small return shipping fee of $10 for (buyers remorse) If an item arrives damaged or defective we will replace it at no cost. We charge no restocking fees.

**6-Month Product High-Quality Warranty: Covers daily/weekly use of products for up to 6-months without any cracks, rip, tear, or fading.

 

"Quality starts with security. There's no risk when ordering from us, we offer an unmatched satisfaction guarantee like no other."

That's our promise.

- Nuavida

 

100% HAPPY CUSTOMER GUARANTEE!

 

 

Return Policy Last updated: [5/9/26]

Copyright © 2026 - Ben Kaufman Sales Co., Inc